Broken Nintendo 3ds xl

[KesTheDogo]

Hi, you might or might not have seen my other thread about my other broken new Nintendo 3ds xl. Either way it’s different to the one I’m talking about in this thread. I was wondering what the issue is with my 3ds xl, none of the buttons except for maybe the power and the volume button work and the touchscreen doesn’t respond when I touch it. It also randomly by itself tries to open an application up and gets stuck on the parental controls and trying to get past it as if it’s the a button is being pressed when it isn’t. The a button isn’t jammed either. Basically I want to know what might be the problem with it and how to fix it.

thank you anyone who tries to help,
Dan