White screen after factory reset - showing joy controller only ???

[bbthefe]

After factory reset and deleting account for another owner I can’t get a menu or any start page ?
It shows an animated white screen that shows the joy controllers to be inserted which I’ve done (and reset) but the screen stays white only !!
Any suggestions ???

 

[Chanamasalex]

Does Nintendo still have a help line to call? That sounds like something you might have to send in to them, for service, maybe?

 

[bbthefe]

Yeah thanks - I’ll take it in for repair.
The reset doesn’t help !

 

[Chanamasalex]

Good luck!

 

[bbthefe]

Yeah thanks - I’ll take it in for repair.
The reset doesn’t help !